Glossary term
Curse of Knowledge
Once you know something, you can't easily imagine not knowing it, so experts routinely overestimate how clear their message is to a newcomer. It's why insiders write instructions outsiders can't follow.
Once you know something, you can't easily imagine not knowing it, so experts routinely overestimate how clear their message is to a newcomer. It's why insiders write instructions outsiders can't follow.